AccounTouch

Mobile Account Management App for the Customer of the Future

Smartphones and tablets have kick-started a revolution in business-to-consumer communication and paved the way for immersive customer experiences. Customers expect to access information, troubleshoot, and even pay their bills on the go. With AccounTouch, your customers can do exactly that: securely manage their accounts on the go, enjoy a superior experience, and maximize account value. Built with utility and property management users in mind, AccounTouch’s modern look and feel and rich functionality, makes self-service a breeze. Through the app, users can:

 

UPGRADE OR BUY

plans and additional services.

SECURELY PAY, SET-UP, AND VIEW

bills, auto-payments and e-Bills, and current and past statements.

RECEIVE

push notifications about billing deadlines, scheduled payment processing, and late fee alerts.

VIEW AND UPDATE

account information, including contact details, passwords, and security profile.

CHECK

the status of in-home technician appointments and arrival times.

PLACE

service requests.

CONNECT

with customer service.

ADDITIONAL BENEFITS

viewing call history, checking voicemail from the app, and returning missed calls placed to their landline.